Customers can request a return or replacement within 7 days of delivery if:
- Product is damaged
- Product is defective
- Wrong product received
Conditions:
- Unboxing video or clear images are mandatory
- Product must be unused and in original packaging
Process:
- Replacement will be provided first
- If replacement is unavailable, refund will be issued
Refund Timeline:
- Refund initiated within 2–3 business days
- Amount credited within 5–7 business days
Non-Returnable:
- Used or damaged by customer
- Request after 7 days
- Physical damage due to misuse
Shipping charges are non-refundable.